Automated Gate & Barrier Servicing, Fault Finding & Compliance
At Rune Technical Services, we specialise in the safety, servicing, fault finding, and compliance maintenance of electrical installations, automated driveway gates and security barriers.
Safety First: Our Core Safety & Compliance Process
As Gate Safe registered and qualified electrical specialists, our priority is keeping your automated gate or barrier fully operational, reliable, and legally compliant with current UK safety standards (BS EN 12453) across Central Scotland and the Southern Highlands (including Stirling, Falkirk, Glasgow, Edinburgh, Perth, Dunblane, and surrounding regions).
Automated gates are classified under UK safety legislation as machinery. Under current UK regulations and Gate Safe guidelines, any technician who works on an automated gate or barrier system is legally obligated to ensure it is not left operating in an unsafe condition.
To protect duty holders, homeowners, and the public, we follow a strict assessment workflow before and after any physical work is carried out.
Our Automated Gate Workflow
Initial Survey & Risk Assessment
Before carrying out any routine service, repair, or upgrade, every site visit begins with an initial Site Survey & Safety Risk Assessment. We inspect:
- Mechanical & structural integrity (hinges, physical end-stops, rollers, gate posts).
- Functionality & alignment of drive units and motors.
- Verification of safety devices (infrared photobeams, 8.2 Ohm resistive safety edges, emergency stops).
- Force limitation & obstacle detection response.
Assessment Outcome & Safety Verdict
Depending on the results of our initial risk assessment, one of two verdicts will be issued:
- 1. Satisfactory: The gate meets essential safety standards and functions correctly. Requested servicing, repairs, or upgrades will proceed as planned.
- 2. Unsafe / Non-Compliant: If critical safety devices are missing, faulty, or force limits fail, the system is deemed unsafe.
- The duty holder / site manager will be informed immediately.
- We will advise that the gate be decommissioned (placed in manual or safely isolated) until the safety issues have been addressed.
What if the gate is non-operational (“Dead on Arrival”)?
If a gate is broken or dead on arrival, we will first perform essential electrical and mechanical diagnostics to restore basic operation for testing purposes. Once operational, a full functional and force test will be conducted immediately to issue a final safety verdict.
Re-Assessment & Official Sign-Off
Once servicing, fault finding, or safety upgrades are complete, the system is re-tested (including dynamic force testing where required). Upon passing, we sign off the gate and provide the duty holder with a full compliance inspection report.
Cost-effective Plans and Pricing Choices
All listed rates and plans apply per individual gate or barrier system. If your site has more than two systems, contact us directly for bespoke multi-asset pricing and combined servicing discounts.
Diagnostic Call-Out
£180.00
Best for: Gates / Barriers that are stuck, non-responsive, or broken down.
Engineer attendance & travel.
First 1 hour of on-site diagnostic fault finding to locate the root cause.
Minor immediate repairs
resolving poor terminations, blown fuses, simple limit resets.
Re-Assessment & Official Sign-Off
Full compliance and inspection report completed for the duty holder.
Additional Charges & Exclusions (Click to view)
Extended Fault Finding: 90%+ of gate or barrier faults are diagnosed within the included 1-hour window. Any complex or intermittent tracing beyond 1 hour is billed at £80/hr (agreed prior to proceeding).
Parts & Upgrades: Replacement components, main logic board replacements, or required safety edge retrofits are billed separately (quoted and approved before installation).
Safety Note: If a gate is found to be critically unsafe during a call-out, power will be isolated, a Danger Tag applied, and a quote issued for required safety upgrades.
Annual Servicing Package
£350.00 (Year 1)
Best for: Gate / Barrier owners wanting complete peace of mind, ongoing preventative care, and legal certification.
Initial diagnostic visit & system onboarding included.
Includes full system onboarding, fault diagnosis, safety testing, and official compliance logbook setup for your installation.
Included 6-month full service visit
Ongoing preventative care, and legal certification
Full compliance logbook & official sign-off.
Year 2+: £125 every 6 months
Maintains your 2x annual servicing schedule, priority response, and discounted call-out rates
Discounted emergency call-outs.
Save on emergency visits and out-of-scope work—£150 1st hour, then £50/hr (Standard non-member rate: £180 1st hr, then £80/hr).
Additional Charges & Exclusions (Click to view)
Extended Fault Finding: 90%+ of gate or barrier faults are diagnosed within the included 1-hour window. Any complex or intermittent tracing beyond 1 hour is billed at £50/hr (agreed prior to proceeding).
Parts & Upgrades: Replacement components, main logic board replacements, or required safety edge retrofits are billed separately (quoted and approved before installation).
Safety Note: If a gate is found to be critically unsafe during a call-out, power will be isolated, a Danger Tag applied, and a quote issued for required safety upgrades.